A recall occurs when manufacturer determines that a car model (or several models) has a safety-related defect or does not comply with safety standard.


If my car’s recalled, how will I be notified?

You will receive a recall letter from Mitsubishi Motors Australia Ltd. informing you that your vehicle is under recall.


What does a recall letter include?

A recall letter should contain the following information:

  • A description of the defect
  • The risk or hazard posed by the problem
  • Potential warning signs
  • How the problem would be fixed
  • Instructions regarding what you should do next


Does a safety recall mean I’m in immediate danger?

No! If your car is on a recall list, it doesn’t automatically mean you’re in danger. However, if you learn that your car has been recalled, it’s best not to take the risk. Have your car repaired as soon as possible, especially if the defect could pose a major hazard.


Do I have to pay to have my car fixed?

No! You just need to book your car for a recall service with us and we would take care of the rest. 


How long does it usually take to fix my car?

As each recall issue is different, you will be notified at the time of your booking inquiry as to how long your vehicle will be required to carry out the specific repairs.


If you have received a letter for this recall book your vehicle in at Southside Mitsubishi to have the recall carried out as soon as possible. We will take care of the costs, repair will be free of charge.

Action Required

If you have received a letter from Mitsubishi Australia please call our friendly service department