FREQUENTLY ASKED QUESTIONS
How will I know if my vehicle is affected?
If your vehicle is affected by a manufacturer recall, you will receive a letter from Mitsubishi Motors Australia Ltd. If you have not received a letter, but are concerned about your car, you can:
What does a recall letter include?
A recall letter should contain the following information:
- A description of the defect
- The risk or hazard posed by the problem
- Potential warning signs
- How the problem would be fixed
- Instructions regarding what you should do next
Does a safety recall mean I’m in immediate danger?
No! If your car is on a recall list, it doesn’t automatically mean you’re in danger. However, if you learn that your car has been recalled, it’s best not to take the risk. Have your car repaired as soon as possible, especially if the defect could pose a major hazard.
Do I have to pay to have my car fixed?
No! You just need to book your car for a recall service with us and we would take care of the rest.
How long does it usually take to fix my car?
As each recall issue is different, you will be notified at the time of your booking enquiry as to how long your vehicle will be required to carry out the specific repairs.